The Patient Navigator (your Case Manager) is a multilingual healthcare professional authorized by MedNow Resources to conduct an initial case assessment through secure digital means, and coordinate routine medical care. Your assigned Doctor is an English-speaking Physician, fully licensed in Mexico, who provides oversight of the Navigator's routine tasks, but also reviews cases referred to them, issue prescriptions and referrals. Both are responsible for adhering to our strict data protection policy, which meets and exceeds local and international privacy and encryption standards.

Our Patient Navigators and Doctors are available to answer many health-related questions you may have. All communication is unlimited, confidential, and so are discounted prescriptions. We rely strictly on donations, as we believe that quality and ethical healthcare is a basic right. Your personal information will never be sold. We use a third-party, HIPAA-compliant digital platform ( Doxy ) trusted by many hospitals and independent practices throughout the world. MedNow Resources entered the market in early 2016, by providing free or highly discounted educational material meant to prepare recent medical graduates for their medical board exams. Now, many of those successful Doctors are giving their time back to the community, by helping out with free consultations.

No. MedNow Resources is not an insurance company, and we are not affiliated with them. Our free consultations exclude any ancillary services (e.g., labs, equipment, cost of medication, etc). Insurance billing and reimbursement for services rendered abroad can be very confusing, not to mention costly deductibles and language barriers. Our multilingual Navigators and Physicians are here to help you understand the complicated foreign healthcare system, prevent/diagnose/treat common illnesses, perform translations, write the necessary prescriptions, and help with referrals in case you need one.

Of course. If your case if referred to a Physician, you will receive your Doctor's full name and DGP number (federal medical license number for Mexico). Please click here (link opens in a new window) and you will be directed to a website maintained by the Federal Government of Mexico. Enter your Provider's full name in order to see their license status, medical school and year of graduation.

Unfortunately, no. In order to comply with strict licensing requirements, MedNow Resources' services are only meant to be received within the territory of Mexico. But stay tuned ! As we grow and secure funding, we look forward to establishing partnerships with healthcare providers in other regions of the World. Please see our full Terms and Conditions (link opens in a new window).